How it works

Human checked. Traveler friendly.

From your first request to the final return, our team checks each detail and keeps the process clear in English.

01

Send your request

Share your rental dates, hotel or airport details, and any questions. No payment is required yet.

Adult son helping his mother request a wheelchair rental as his father joins the conversation
02

We check availability

Our team manually reviews your request. If available, we email your Booking Confirmation Form.

Female Tokyo Wheelchair support staff checking rental dates and delivery details
03

Confirm and pay securely

Submit the confirmation form, then pay online through PayPal by card, debit card or PayPal.

Traveler confirming a wheelchair rental with secure online payment
04

Receive your guide

We email the safety manual and clear English instructions for receiving and returning the wheelchair.

Hands reviewing illustrated wheelchair packing and hotel return instructions with a smartphone
05

Delivered before you need it

The wheelchair is sent to your hotel or arranged airport location according to your request.

Rental wheelchair prepared and waiting with luggage at a hotel in Japan
06

Enjoy Japan with ease

Travel with greater comfort and mobility, with English support available during your rental.

Adult son sightseeing in Japan with his mother using a wheelchair and his father beside them
07

Return simply

Leave it with the designated hotel desk or airport counter, following the instructions we provide.

Adult son returning a wheelchair at a hotel while his parents wait together in the lobby

Your trip, made simpler

Ready to make Japan easier to explore?

Send your rental request today. No payment is required until we confirm availability.